Text Message Alerts
Did you know you can renew library materials and get information about your books on hold via text message? Through the Marmot Library Network, the Grand County Library District has provided a text messaging service for some time. We have recently switched to a new text messaging provider called 'Shoutbomb' that saves the district money, and offers more extensive features! There is no charge for this service but your cell phone text messaging rates still apply. Read on to get set up, as well as learn the basic commands.
What You Need
- A text messaging capable phone. Patrons do not need a smart phone.
- Subscription to a text messaging plan with your wireless carrier.
- Phone must be able to send a text message to an email address.
- Your barcode number from your library card.
- Text SIGNUP to: email@example.com (To receive your messages in Spanish, use REGISTRESE instead of SIGNUP.)
- Enter your library card number (full number with no spaces, e.g. 29948xxxxxxx).
- Enter your email address (optional).
Types of Notices
Text NOTICES to view the current status of all the opt in/out notices.
These notices are ON by default. Texting the keyword (e.g. HOLDS) to firstname.lastname@example.org will turn that type of notice off. Text the keyword again to turn the notice back on.
- HOLDS: This is a notice that you have holds ready to be picked up.
- OVERDUE: This is a notice that things are already overdue.
- RENEW: This is a notice that things will soon be due, and you can renew them.
- FEES: This is a notice that there are fines or fees owed.
- ANNOUNCEMENTS: These notices will feature library closures, etc.
(send all keywords to email@example.com)
TEST: Test your connection to the service.
HELP: Get help with a command. E.g., type HELP FEES to get help with that command.
MYBOOKS: Inquire about the status of all of your library items.
IOWEU: Get a list of fines and fees for all registered barcodes.
RHL: Get a list of holds expiring soon.
HL: Get a list of holds that are ready to pick up.
OA: The service will attempt to renew all overdue items and will reply with a list of items that were successfully and unsuccessfully renewed.
OL: Generates a numbered list of all overdue items eligible for renewal.
RA: The service will attempt to renew all items and will reply with a list of items that were successfully and unsuccessfully renewed.
RI: Get a list of items that are coming due and that cannot be renewed.
RL: Generates a numbered list of renewable items.
MYCARDS: Generates a numbered list of the barcodes currently registered to your phone.
ADDCARD: This will add a barcode registered to your phone for notices.
DROPCARD: To remove a card from your phone for notices.
ADDEMAIL: Change email on your account.
SWITCHPHONE: Update your phone number or mobile service provider (AT&T, Sprint, Verizon, etc).
RESEND: Receive last message again.
STOP: Immediately remove your number from the text service, no questions asked.
QUIT: Longer way to quit the service. You will be prompted to enter the barcode and will receive a message confirming your request.